Redefining Human-AI Interactions: Unveiling ChatGPT's Profound Emotional Understanding

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The AI-powered conversational agent known as ChatGPT has received significant attention due to its exceptional performance in natural language processing tasks and its exponential growth in user base. While ChatGPT has demonstrated its ability to generate knowledge across various domains, its proficiency in identifying and expressing emotions remains uncertain. Recognizing and understanding emotional states, both in oneself and others, is widely acknowledged as a crucial aspect of mental health, referred to as emotional awareness (EA). The present study employed the Levels of Emotional Awareness Scale (LEAS) as a standardized and task-oriented metric to assess the efficacy of ChatGPT in addressing twenty distinct scenarios. The present investigation sought to conduct a comparative analysis of ChatGPT's proficiency in emotional awareness (EA) vis-à-vis the general populace, ascertained through prior scholarly inquiry. A follow-up evaluation was conducted one month later to assess potential improvements in ChatGPT's emotional intelligence algorithm over time. Additionally, licensed psychologists independently evaluated the appropriateness of ChatGPT's EA responses in the given context. The preliminary evaluation indicates that ChatGPT exhibits a considerably greater level of proficiency in all aspects of the LEAS in comparison to the general populace, as evidenced by a Z score of 2.79. The post-evaluation analysis revealed a significant enhancement in the operational efficiency of ChatGPT, exhibiting a close proximity to the highest achievable LEAS score, Z score = 4.15. Furthermore, ChatGPT exhibited a statistically significant level of precision, achieving a score of 9.7 out of 10. These findings suggest that ChatGPT exhibits a high level of proficiency in generating appropriate responses for EA, and its effectiveness may significantly improve over time. The results have important implications in both theoretical and practical contexts. Integrating ChatGPT into cognitive training programs could hold potential for addressing executive attention deficits in clinical populations. Moreover, ChatGPT's EA-like capabilities can aid in the assessment and diagnosis of psychiatric disorders, as well as advancing our understanding of emotional language. Additional investigation is required to comprehensively scrutinize the potential advantages and disadvantages of ChatGPT and optimize its application for advancing psychological well-being.