An Investigation of Industry 4.0 with Client Value Added in the Business Industry
- Authors: Ravi Kumar Gupta1, Udit Maheshwari2, Ashutosh Priya3, Debendra Nath Das4
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View Affiliations Hide Affiliations1 Department of Humanities and Management Science, Madan Mohan Malaviya University of Technology, Gorakhpur, India 2 Department of Humanities and Management Science, Madan Mohan Malaviya University of Technology, Gorakhpur, India 3 Department of Applied and Regional Economics, Mahatma Jyotiba Phule Rohilkhand University, Bareilly, Uttar Pradesh, India 4 Mahatma Gandhi National Council of Rural Education, Hyderabad, India
- Source: Changing Competitive Business Dynamics Through Sustainable Big Data Analysis , pp 106-117
- Publication Date: July 2024
- Language: English
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Industry 4.0 has transformed the way businesses operate and deliver value to their clients. This research aims to investigate the influence of Industry 4.0 on client value added. The study reviews the literature on Industry 4.0 and client value added and conducts a survey to gather data from companies that have acquired technologies of Industry 4.0. The findings of the study suggest that Industry 4.0 has a remarkable and positive influence on client value added. The adoption of Industry 4.0 technologies results in improved efficiency, enhanced quality, increased customization, and greater customer engagement, all of which contribute to a better client experience and increased client value added. The paper concludes by highlighting the importance of Industry 4.0 for businesses seeking to improve their client value added and remain competitive in the marketplace.
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