Digital Transformation of African SMEs: Understanding Digital Transformation

- Authors: Yomboi Jonas1, Nkayi Kwasi2, Aloriwor Elijah Kutogichiga3, Felli Gideon Kupule Adobauru4
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View Affiliations Hide Affiliations1 St. John's Integrated Senior High/Tech. School Navrongo, Ghana 2 Tamale Teaching Hospital, Salaga/yendi Rd, Tamale, Ghana 3 Department of Social Studies, Tamale Islamic Science Senior High School, Tamale, Ghana 4 C. K. Tedam University of Technology and Applied Sciences, Navrongo, Ghana
- Source: Digital Transformation in African SMEs: Emerging Issues and Trends , pp 61-72
- Publication Date: February 2024
- Language: English


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While the current literature has enhanced our understanding of specific aspects of digital transformation, we lack a comprehensive representation of the nature of this transition and the effects it has on SMEs in Africa. Small and medium businesses (SMEs) in Africa are largely responsible for the region's economic growth and development. Digital transformation (DT) of organisations improves resilience; nevertheless, SMEs in Africa have been hesitant to adopt DT due to a number of obstacles. The findings reveal the importance of mobile phones and social media of DT in boosting SMEs in Africa. It has also established digital technology and user experience as the main dimensions of DT.
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